On the PÖFF website.
No.
Outdoor parking areas with the PÖFF special price (use zone code: POFF, instead of EP) will be announced soon!
For more information regarding parking click here.
With all questions you can email us at info@poff.ee, chat to us on Facebook, ask in the chat on our website, call us at +372 5620 8308 or come by any PÖFF information & sales desk.
PÖFF information & sales desks are in Apollo Cinema Coca-Cola Plaza, on the second floor of Solaris keskus, in cinema Artis, in cinema Sõprus in Tallinn and in Elektriteater, Tasku Centre in Tartu.
Please check the information here.
The full price tickets cost 11 euros and discount tickets cost 8 euros. For more information regarding all ticket types click here.
Discount tickets are valid for preschoolers, (university) students, teachers, military conscripts, disabled people and pensioners. Necessary ID is needed and will be checked at the screening hall doors. Without a valid ID you will not be permitted entry with a discount ticket.
Check the schedule posted on our website. You can buy tickets on the websites poff.ee and piletilevi.ee and from our information & sales desks during their opening times. The tickets will be available programme by programme with the full festival programme available from the 1st of November.
Tickets will be exchanged or refunded usually only if there is a technical issue with the screening the ticket was bought for. If there are issues with the subtitles that are preventing you from watching the screening, you must notify us immediately to exchange or refund your ticket. If you decide to watch the screening in full, there will be no refunds or exchanges after it has ended. Contact kassa@poff.ee.
E-mail us at kassa@poff.ee and our ticketing team will get back to you.
No, you can purchase Passes only on our website.
NB! To buy festival pass please add a photo of your face to your user profile.
A personalised badge will be granted with every Pass.
After the purchase you will receive an e-mail with the code of your Pass, which you can immediately use to take out tickets. You will also see the code if you login to your PÖFF account on our website. The personalised Wolf Pass badge will be issued from the 1st of November at the PÖFF information & sales desk at Apollo Cinema Coca-Cola Plaza or from the PÖFF information & sales desk in Tartu Kaubamaja, if such a request has been made to kassa@poff.ee.
If you buy a Pass during the festival you will receive it 24 hours after the purchase of the Wolf Pass from the PÖFF information & sales desk at Apollo Cinema Coca-Cola Plaza.
Yes. To purchase your Wolf Pass tickets, you must input your Pass code in Piletilevi or show your badge at the PÖFF information & sales desk. When entering the screening, your Pass will be checked as well.
No, you must take out tickets with your Wolf Pass first.
Buy a Wolf Pass from our website and email us the details of the gift receiver at kassa@poff.ee.
You can email us at kassa@poff.ee, call us at +372 5620 8308, chat with us on Facebook or come by any PÖFF information & sales desk.
When you purchase a PÖFF ticket or pass, you agree to the cinema’s and festival’s code of conduct.
Purchased tickets and change must be checked immediately at the cash register. Subsequent claims will not be satisfied.
PÖFF workers and volunteers have the right to ask for a document to identify your correct age and identification for a discount.
The PÖFF ticket is only valid on the date, location and screening marked on the ticket.
The PÖFF pass is only valid for PÖFF, Just Film and/or Kinoff screenings, depending on the type of the pass. To enter a screening you must present your pass alongside the ticket acquired with your pass.
PÖFF screenings start at the time marked on the ticket.
The PÖFF ticket expires upon late arrival to the screening. PÖFF workers and volunteers have the right to not let latecomers into the screening hall.
The PÖFF ticket is valid for one screening only.
Please treat everyone in the screening hall with respect.
Before the screening, switch off all electronic devices that may emit sound or light, which can disturb the screening.
Filming, taking pictures or otherwise recording the screening is strictly prohibited. The cinema has a right to confiscate the device used for recording and destroy it.
Out of respect for the filmmakers, PÖFF screenings end after the rolling credits. After the rolling credits have ended, the hall lights will turn on.
Taking your own food and/or drink into the screening hall is prohibited.
Taking pets into the screening halls is prohibited, unless attending a special screening. PÖFF workers and volunteers have the right to ask the guest with a pet to leave the cinema.
PÖFF has the right to refuse service to guests in an intoxicated state.
The safety and supervision of children is the responsibility of their adult caretaker.
If a guest violates the code of conduct, PÖFF workers and volunteers have the right to ask them to leave without refunding the ticket.
We ask you to follow the cinemas' code of conduct when visiting the festival's screenings.
If a screening is cancelled due to technical issues, the audience will be notified by a PÖFF worker or volunteer.
Tickets will be exchanged for the next screening of the same film.
PÖFF is not responsible for food and/or drink purchased from the cinemas and money will not be refunded if the screening is cancelled.